Friday, February 1, 2008

Im so pissed

I ordered a new K&N air filter for my truck from this online company, autopartswarehouse.com. I get the part today and its the wrong model, so I look up what its for, and it turns out its for new model Ford's and Lincolns. Since I have an older model GMC, this obviously will not work on my truck.

I call the company and tell them whats going on, I get placed on hold for 10 minutes until finally the girl comes back and says "sir, the model you ordered is for a GMC so I don't see what the problem is." Again I tell her what happened and then she asks for my vin number. WTF does my vin number have to do with an air filter?!?!

I ask to speak with the manager to which she says and i quote "But sir, hes with another customer right now, I can help you." I say no thanks I'll wait. 20 minutes later the damn "acting manager" gets on the phone and doesn't understand the problem. Once again I explain, the packing list is right, my order I placed is right, the package that was sent to me was wrong...finally he gets it.

So when it comes time to send this back he asks if I wanted to purchase the right item. I tell him I've already purchased it and I want the correct item sent to me. Seems easy right...no, I have to send this back, wait 4-6 weeks for the claim to go through and THEN they will send me my damn air filter unless I want to front the $56.00 for a new filter, then get reimbursed for the return 4-6 weeks from now.

I told them to go to hell and if I don't get refunded within 1 week of me sending the wrong item back I would sue them and report them to the better business bureau. Thats when the guy offered me a free $100 coupon to use on my next purchase.

What a joke. 56minutes and 13seconds down the drain, all because of their mistake.

Boredom

I've been so bored of late. It seems like theres nothing to do. Superbowl is this weekend, big whoop. How bout dem Giants huh. I need some spice in my life.

Giants 24 - Gaytriots 17

-This is The Dream, over and out.